The Loft Medspa & Laser

 At The Loft Medspa & Laser, we're committed to providing exceptional care, advanced treatments, and a seamless client experience from start to finish. To better serve you, we now use Boulevard as our official booking and client management system.

With Boulevard, scheduling your appointments is easier than ever. You can book services online 24/7, manage upcoming appointments, securely store payment information, complete digital forms before your visit, and receive convenient appointment reminders—all in one place.

Whether you're visiting us for laser treatments, facials, massage therapy, injectables, body treatments, or wellness services, Boulevard helps make every step of your experience simple, secure, and stress-free.

We look forward to welcoming you and continuing to provide the personalized care and outstanding service you've come to expect from The Loft Medspa & Laser.

CANCELLATION & NO-SHOW POLICY

At The Loft Medspa & Laser, we value your time and appreciate you choosing us for your beauty, wellness, and self-care needs. To ensure we can provide the best possible service to all of our clients, we kindly ask that you review our appointment policy below.

• If you need to cancel or reschedule your appointment, we ask for at least 24 hours' notice whenever possible. Appointments changed with 24 hours or more notice will not incur any fee.

• Appointments canceled or rescheduled with less than 24 hours' notice may be subject to a cancellation fee of 50% of the scheduled service.

• Clients who do not arrive for their appointment and do not provide notice ("No-Show") may be charged up to 100% of the scheduled service cost.

• If you are running late, please give us a call. Clients arriving more than 15 minutes late may need to have their appointment shortened or rescheduled to avoid impacting other guests.

• We understand that unexpected situations can occur. Illness, emergencies, severe weather, and other unforeseen circumstances will always be handled with compassion and considered on a case-by-case basis.

• Repeated late cancellations or missed appointments may require a credit card on file or prepayment for future bookings.

Our providers carefully reserve time specifically for you, and late cancellations often prevent us from offering that appointment to another client in need of services. Your understanding helps us continue providing exceptional care while respecting the time of both our clients and team members.

Thank you for your understanding, support, and for being a valued part of The Loft Medspa & Laser family. We look forward to seeing you soon!