The Loft Medspa & Laser

Privacy Policy

Last Updated:July 15, 2026

At The Loft Medspa & Laser ("The Loft Medspa & Laser," "we," "our," or "us"), we are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, online booking platform, social media, text messaging, and services.

By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

Personal Information: We may collect personal information that you voluntarily provide, including but not limited to:

• Name
• Email address
• Phone number
• Mailing address
• Date of birth
• Appointment information
• Payment information (processed securely through third-party payment processors)
• Medical information and health history necessary to safely provide treatments
• Any additional information you choose to provide

SMS & Text Messaging: If you provide your mobile phone number, you consent to receive text messages from The Loft Medspa & Laser regarding appointment confirmations, appointment reminders, customer service communications, promotions, and special offers. Message and data rates may apply. Message frequency may vary. Reply HELP for assistance or STOP to opt out at any time.

Automatically Collected Information When you visit our website, we may automatically collect information such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Date and time of your visit
• Referring website

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, analyze website traffic, remember user preferences, and enhance website performance. You may disable cookies through your browser settings if you choose.

2. How We Use Your Information

We may use your information for purposes including:

• Scheduling and managing appointments
• Providing medical spa, laser, wellness, aesthetic, massage, and salon services
• Processing payments
• Responding to inquiries and customer service requests
• Sending appointment reminders and confirmations
• Communicating promotions, special offers, and newsletters (with your consent where required)
• Improving our website, services, and customer experience
• Meeting legal, regulatory, and licensing requirements
• Maintaining patient and client records

3. How We Share Your Information

Your privacy is extremely important to us.

We do not sell, rent, or share your personal identifiable information with third parties for marketing purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

We may share information only under the following circumstances:

Service Providers

We may share information with trusted third-party vendors who assist with business operations, including:

• Payment processing
• Appointment scheduling
• Electronic medical records
• Website hosting
• Secure communications
• Marketing platforms
• IT support

These providers are required to protect your information and may only use it to perform services on our behalf.

Legal Requirements

We may disclose information if required to do so by law, court order, subpoena, or other legal process, or when necessary to protect our legal rights or the safety of our clients and staff.

Business Transfers

If The Loft Medspa & Laser is sold, merged, reorganized, or otherwise transferred, your information may be included as part of that transaction while remaining subject to this Privacy Policy.

4. Your Privacy Rights

You may have the following rights regarding your personal information:

• Request access to the information we maintain about you
• Request correction of inaccurate or incomplete information
• Request deletion of information where permitted by law
• Request a copy of your personal information in a portable format where applicable
• opt out of promotional emails or text messages at any time

Please note that certain medical records must be retained as required by applicable state and federal laws.

5. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to use commercially acceptable means to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

6. HIPAA Notice

Certain information collected during the course of providing medical or wellness services may be protected under the Health Insurance Portability and Accountability Act (HIPAA) and other applicable healthcare privacy laws. Where applicable, we comply with all HIPAA privacy and security requirements regarding protected health information (PHI).

7. Third-Party Websites

Our website may contain links to third-party websites or booking platforms. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies separately.

8. Children's Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children without appropriate parental or legal guardian consent.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will become effective immediately upon posting on our website. The "Last Updated" date above will be revised accordingly.

We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

The Loft Medspa & Laser

202 E Howard Street
Hibbing, MN 55746

Phone: (218) 966-9119

Website: theloftmed.com

Email: info@theloftmed.com